CIBC Caribbean Bank is preparing to roll out AI-driven lending solutions in Jamaica, using artificial intelligence to automate credit decisions for unsecured personal loans and credit cards. This initiative forms part of the bank’s broader push to modernise operations through data, digital tools, and machine learning.
The new system aims to make lending faster and more personalised by eliminating many of the slow, manual steps in the traditional process. The bank has already made significant progress in this direction with digital onboarding, enhancements to its online banking platform, and a digital loan store that disbursed US$45 million in 2025. Today, approximately 80% of its clients across the Caribbean engage with digital channels, and roughly 95% of all transactions are conducted electronically.
CIBC Caribbean is also expanding its payments business. It plans to launch a new merchant-acquiring platform in Jamaica and introduce mobile POS solutions, allowing merchants to accept card payments directly on their smartphones.
Read the original article here: https://www.jamaicaobserver.com/2026/03/18/cibc-caribbean-leverage-ai-jamaica/#google_vignette